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For more information on Microsoft Teams, see Get started with Microsoft Teams at IU. During the transitional period, you can use either service (with few limitations) to communicate with multiple people via phone, instant messaging, or video. IU is currently migrating from Skype for Business to Microsoft Teams at IU. VoIP phones will transmit the location correctly if used in the location where they were installed. To be activated for the UniCom service, you need to read and agree to the IU Emergency 911 Acknowledgment Statement explaining this (IU Exchange login required). (UniCom Basic users can only call other UniCom users by name, and thus cannot use UniCom to dial 911.) If you're somewhere else, it's better to use a cell phone or any available landline to call 911. Therefore, if you use your UniCom client to dial 911, the location reported to emergency responders will be your office. If you're a faculty or staff member using UniCom Enterprise Voice, you can use your UniCom client (Skype for Business) to make phone calls from remote locations as well as on campus, and these calls will use your office phone number, no matter where you are. If you still cannot identify your IT Pro, call the UITS Support Center at 81 (Bloomington) or 31 (Indianapolis). To learn the name of your department's IT Pro, consult your supervisor, your departmental website, or IT People.